As with pre-contract information, there are rules on what should be in the credit contract document signed by the borrower. This document must also be clear, concise and easy to understand. You have the right to repay all or part of your debts under this agreement. To do so, please contact our customer service at our address above. We may claim compensation for the costs of your prepayment, if your prepayment exceeds $8,000 or if you have repaid more than one prepayment, the amount of prepayments over a 12-month period exceeds $8,000. Compensation does not exceed the less than 1% of the prepayment if the expiry of the agreement is greater than one year, 0.5% if it corresponds to one year or less, or the total amount of interest that should have been owed under the agreement if you had not been prepaid. If you refuse to lend on the basis of information provided by a credit reference agency, you must inform the borrower and provide the Agency`s contact information. You must assess the creditworthiness of a potential borrower before making loans or significantly increasing the loans already granted. This should be based on sufficient information, possibly obtained from the borrower and, if necessary, from a credit reference agency. Before this agreement is reached, we may search your files with the reference credit agencies.
You will add to your minutes about you the details of our research that will be seen by other organizations that will be looking for. Details about you and your payment file under this Agreement are used to make credit and insurance decisions about you and members of your household and occasionally (and if necessary) to prevent fraud or trace debtors. You can contact us for more details about the credit agencies we have used. You have a legal right to this information and you can obtain a copy of the information you hold about yourself for a fee. Information held by credit referral agencies may be linked to records related to anyone you are financially connected to and other members of your household. The customer can request information at any time about the amount to be paid to settle an early agreement. You have to calculate this amount in the way defined by the regulations. The customer also has the right to make partially advance billing. In certain circumstances, you can claim compensation for early repayment. This applies as long as it is fair and the amount does not exceed 1 per cent of the prepayment amount, or 0.5 per cent if the contract runs for a year or less.